Who we are
Our website address is: https://otakusoutlet.com
At OtakusOutlet, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase on our website.
Information We Collect
When you visit or shop on our website, we may collect the following types of information:
Optional Information: Messages, special requests, or personalization details you provide for customized products.
Personal Information: Name, email address, phone number, shipping address, billing address, and payment details when you place an order.
Order & Product Details: Information related to the gifts you customize or purchase.
Technical Information: IP address, browser type, device information, and cookies to improve user experience.
How We Use Your Information
We use the information we collect for purposes such as:
Improving our website, products, and services.
Processing and fulfilling your orders.
Communicating with you regarding your purchases, delivery, or support inquiries.
Personalizing and customizing gifts as per your instructions.
Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your details with trusted partners only for:
Legal authorities, if required by law.
Payment processing (secure gateways like Razorpay, PayPal, etc.).
Delivery and logistics partners to ship your orders.
IT and hosting providers to ensure smooth functioning of our website.
Cookies & Tracking
Our website uses cookies to:
- Enhance your browsing experience.
- Remember your preferences.
- Analyze site traffic and improve performance.
You can disable cookies through your browser settings, but some features of our site may not function properly without them..
Data Security
We take appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. All transactions are processed via secure SSL encryption to keep your payment details safe.
Your Rights
As a customer, you have the right to:
- Access, update, or delete your personal information.
- Opt out of promotional emails at any time.
- Request a copy of the data we store about you.
For any such requests, please contact us at outletotakus@gmail.com.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
📧 Email: outletotakus@gmail.com
📍 Address: 545-KA/3/039, Para Rd, near Suryodaya Public Inter College, opposite Ring Road, Purvideen khera, Devpur, Rajajipuram, Lucknow, Uttar Pradesh 226017
📞 Phone: +919219148336